These terms and conditions are applicable to the supply of products made by the ‘Seller’, referred as Sajbaki, to the buyer referred as ‘Customer’.

DEFINITIONS

  • ‘Seller/we/our/us’ means Sajbaki and the company’s website www.sajbaki.com 
  • ‘Customer’ means the person or company to whom this document is addressed
  • ‘Website’ means www.sajbaki.com or any other subdomains of sajbaki.com 
  • ‘Online Store’ means the method by which a customer browses and purchases the products from
  • ‘Order’ means the submission of an order for products on the ‘Online Store’ by the ‘Customer’

PRICES

  • Prices for our products are subject to change without notice.
  • We reserve the right to modify or discontinue the service or any part or content thereof at any time without notice
  • We shall not be liable for any modification, price change, suspension or discontinuance of any services

COLOR INFORMATION

Sajbaki tries to accurately display the colors of the products on our website and pages. However, please note that depending on your device’s display technology and screen calibration, the images may not look exactly the same as we have posted.

PAYMENT

  • We accept cash on delivery (COD) methods for payments. Please note that for us to ship out any order, an advanced payment is required. A minimum payment of 25% of the total purchase amount plus shipping charge must be paid using bKash, ROCKET or Nagad. Our ROCKET and Nagad number is: 01743976926 and our bKash number is: 01777542508.
  • Any discount or promotional codes issued by Sajbaki from time to time are strictly subject to the individual terms and conditions with which they were issued. That may include, amongst other things, eligibility of use and maximum order value. Certain products may be excluded and you will not be able to use discount codes in respect of such brands/products.
  • Discount codes are non-transferable and have no cash value. Any discount code sent via email or any other method is confidential and the customer shall not share this with any other person.

ORDERS

  • All orders are subject to availability and acceptance. Upon placing an order with Sajbaki, the customer will receive an order acknowledgement via email(s). Receipt of the acknowledgement does not confirm that the order has been accepted by Sajbaki.
  • Order acceptance and the creation of the contract between Sajbaki and the customer will start once the products are despatched from Sajbaki’s warehouse to be delivered to the address supplied by the customer.
  • Sajbaki reserves the right to refuse any order. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account and/or orders that use the same billing and/or shipping address. 
  • The customer agrees to provide current and accurate information for all purchases made at our online store. 

CANCELLATION

Sajbaki’s order fulfillment and shipping systems are designed to get orders on their way quickly and efficiently. You will have a 12 hours window to change or cancel your order. Please contact customer service over messenger chat or phone call to make any changes to your order.

SHIPPING

  • All orders will be delivered using the service as detailed at the time of ordering. 
  • Sajbaki holds the right to fluctuate any prices in proportion with its costs for shipping but the cost of delivery will always be notified to you prior to completion of your order.

DELIVERY

  • We deliver nationwide, subject to our absolute discretion. However, there may be restrictions on some products for certain destinations.
  • If there are delays in the delivery caused by the supplier, the carrier or any other third party, then Sajbaki will contact you as soon as possible to let you know and, provided we do this, we will not be liable for such delay. 
  • Sajbaki accepts no liability for undelivered parcels where the customer provides an incorrect or invalid delivery address. 

PASSING OF PROPERTY

Sajbaki shall retain the property of goods until full payment has been made by the customer and has been received. The customer will own the goods once full payment has been received by Sajbaki.

THIRD-PARTY LINKS

  • Certain content, products and services available via our service may include materials from third-parties.
  • Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
  • We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

RETURN AND EXCHANGE POLICY

For details on our return and exchange policy, please review the Return & Exchange Policy page.

PRIVACY POLICY

For details on our privacy policy, please review the Privacy Policy page.

ENTIRE AGREEMENT

  • These terms and conditions and any policies or operating rules posted on this site constitute the entire agreement and understanding between you and us and govern your use of the service.
  • Any ambiguities in the interpretation of these terms and conditions shall not be analyzed against the drafting party.

CHANGES TO TERMS OF SERVICE

  • You can review the most current version of the Terms of Service at any time on this page.
  • Sajbaki reserves the right, at our sole discretion, to update, change or replace any part of these terms and conditions by posting updates and changes to our website. Your continued use of or access to our website or the service following the posting of any changes to these terms and conditions constitutes acceptance of those changes.